Go from

Go from

status quo

status quo

to

to

status woah!

status woah!

Most organizations are not set up to support engineers handling the workload, interruptions, and stress of on-call…

Most organizations are not set up to support engineers handling the workload, interruptions, and stress of on-call…

Most organizations are not set up to support engineers handling the workload, interruptions, and stress of on-call…

Literature review

30+

Academic papers reviewed, 75+ identified.

40+

Industry materials reviewed, 80+ identified.

Topics research included:

  • Industry practices

  • Health impacts of on-call

  • Managing attention

  • Interruptions

  • On-call handoffs

  • Industry practices

  • Health impacts of on-call

  • Managing attention

  • Interruptions

  • On-call handoffs

  • Industry practices

  • Health impacts of on-call

  • Managing attention

  • Interruptions

  • On-call handoffs

Survey details

65

Questions

53

Participants

Survey questions topics:

  • Improving on-call programs

  • Personal & professional impacts of being on-call

  • Training & expertise

  • Current state of their on-call program

  • Perception of current on-call

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This work is sponsored by Hotpot.

Hotpot combines decades of experience and extensive research in resilience and cognitive systems engineering, influenced by the practices of the world's best on-call teams.

Hotpot replaces on-call tools
Hotpot replaces on-call tools

Helps new and existing teams level up their practices.

Helps new and existing teams level up their practices.

Built on expertise
Built on expertise

Based on research and industy-leading experience.

Based on research and industy-leading experience.

Inspired by the best
Inspired by the best

World-class team practices, off the shelf.

World-class team practices, off the shelf.

Optimized for resilience
Optimized for resilience

Ensures efficient and healthy response.

Ensures efficient and healthy response.

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